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Pickled Mexican clay tiles are pickled at the factory. It is difficult to re-pickle the tile after it has been installed. This is a job for a professional, and it will be very expensive, since all the grout will have to masked to keep the pickling... Read More

These white streaks may be hard-water deposits, which can prove very difficult to remove. Suggest that they try a sulfamic acid-based tile-and-grout cleaner -- Stonecare PRO Signature’s HEAVY DUTY Tile and Grout Cleaner. CAUTION Make sure to... Read More

Several products are available at the grocery store for removing soap scum, but they most likely are not safe for natural stone. Most soap scum removers contain acids which should not be used on marble surfaces. These cleaners work well on ceramic... Read More

There is only one solution for this problem--replace the tiles. Some green marbles are very susceptible to curling when they are installed using a water based setting material. The installer should have used a water-less setting material such as... Read More

Sounds like you are dealing with a tile floor that has not been installed properly. A poorly installed tile will sound hollow when you tap it with a broom handle . The hollow sound is an air pocket under the tile. The material that the tile is set in... Read More

The shiny edges are what we call “v” edges, since they normally form a “v” along two edges of the tile. You are correct in that these “v” edges are areas that are lower than the adjacent tile and your diamonds are not touching these areas... Read More

Q. I used vinegar to clean my shower tile. It is textured marble mesh mounted black and white mosaic tile. I didn't know I shouldn't use vinegar. Now they are discolored. Do I just need to re-seal it? Thank you!   A. The acid in the... Read More

Q. What can I use to seal the grout on my ceramic tile shower walls and is this something I can do myself?   A. Many brands of grout sealer are available for this purpose. Most sealers are easy to apply, but it is very important make sure the grout... Read More

Q. The grout on my ceramic tile floor is discolored.  I tried cleaning it, but the colors are now different.  Is there a way to color the grout? A. Grout color sealing is a perfect solution for you. Most tile and grout cleaning companies offer this... Read More

Q. We just tiled our bathroom with travertine. I was cleaning the stone and getting ready to seal it when I noticed a crack in the doorway where the stone is. It runs from the corner by the door diagonally clear across the whole stone. It has not... Read More